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service [2017/05/16 14:48]
service [2020/07/27 12:14] (aktuell)
[Support Levels]
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 ====== Support ====== ====== Support ======
-For downloads please make use of our [[ftp://​ftp.keith-koep.com/​|FTP-Server]].\\ 
  
 Ordercodes for our products: [[http://​www.keith-koep.com/​en/​contact/​article-overview/​|Order Information]] \\ Ordercodes for our products: [[http://​www.keith-koep.com/​en/​contact/​article-overview/​|Order Information]] \\
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 These service pages contain documentation,​ application notes and downloads for products of the Keith & Koep GmbH. These service pages contain documentation,​ application notes and downloads for products of the Keith & Koep GmbH.
  
-Depending on your bought ​support-level,​ access to pages will be restricted.\\+Depending on your support-level,​ access to pages will be restricted.\\
 ** Request access to a support-level through our [[http://​www.keith-koep.de/​en/​contact/​|contact form]]. You will than receive a username and password. \\ ** Request access to a support-level through our [[http://​www.keith-koep.de/​en/​contact/​|contact form]]. You will than receive a username and password. \\
 See Login button in the upper right corner of this webpage.** See Login button in the upper right corner of this webpage.**
  
-^                                      ^ Level 1 ^ Level 2 ^ Level 3 ^ 
-^ Basic Documentation ​                 |  :ok:   ​| ​ :ok:   ​| ​ :ok:  | 
-^ Board Support Package ​               |  :ok:   ​| ​ :ok:   ​| ​ :ok:  | 
-^ Software Development Kit             ​| ​ :ok:   ​| ​ :ok:   ​| ​ :ok:  | 
-^ Software Application Notes           ​| ​ :ok:   ​| ​ :ok:   ​| ​ :ok:  | 
-^ Basic Hardware Application Notes     ​| ​ :ok:   ​| ​ :ok:   ​| ​ :ok:  | 
-^ E-Mail Support ​                      ​| ​ :nok:  |  :ok:   ​| ​ :ok:  | 
-^ Phone Support ​                       |  :nok:  |  :ok:   ​| ​ :ok:  | 
-^ Advanced Hardware Application Notes  |  :nok:  |  :nok:  |  :ok:  |  ​ 
-^ Evaluation Board Schematics ​         |  :nok:  |  :nok:  |  :ok:  |  ​ 
-^ Design Kits ( after signing NDA)     ​| ​ :nok:  |  :nok:  |  :ok:  | 
- 
-**Level 1 Support**\\ 
-You have bought a product from Keith & Koep GmbH.\\ 
-Access to basic product-documentation and software is granted.\\ 
-No additional support. 
- 
-**Level 2 Support**\\ 
-You have bought a development kit with e-mail and phone support.\\ 
-Includes level 1 support with the ability to ask technical questions.\\ 
-Includes basic hardware application notes: i.e. how to connect a SD-card or UART to the Trizeps module. 
- 
-**Level 3 Support**\\ 
-You have bought a development kit with extended support.\\ 
-Includes level 2 support.\\ 
-Includes advanced hardware application notes: i.e. how to connect a camera, an octal-uart or can-bus.\\ 
-Includes design-kits,​ which contain the evaluation board schematics and VHDL-code for the CPLD (after NDA). 
    
  
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 ==== Android Operating System ==== ==== Android Operating System ====
-Keith & Koep supports Android 4.2.2 on the iMX6 based Trizeps-VII platform.\\ +Infos: [[service:​linux:​android:​android]]\\
-Infos: [[service:​linux:​android422]]\\ +
- +
-Android 4.0 is supported by third parties on Trizeps-VI platforms\\ +
-Infos: [[service:​otheros:​otheros]].+
  
 ==== Linux Operating System ==== ==== Linux Operating System ====
 [[service:​linux:​linux]] [[service:​linux:​linux]]
  
service.1494938895.txt.gz · Zuletzt geändert: 2019/04/15 09:06 (Externe Bearbeitung)